Customer Service

Terms and Conditions.  PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Notice.  The Bearded Man Group may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to The Bearded Man Group.

Limitation of Liability.  The Bearded Man Group shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if The Bearded Man Group has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Customer Photo Usage.  We love everything bearded! Tag #BeardedManGroup whenever you post on social media. We appreciate your support and permission to share your photo with the BEARDED universe.

Third-Party Links.  In an attempt to provide increased value to our visitors, The Bearded Man Group may link to sites operated by third parties. However, even if the third party is affiliated with The Bearded Man Group, The Bearded Man Group has no control over these linked sites, all of which have separate privacy and data collection practices, independent of The Bearded Man Group. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, The Bearded Man Group seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Shipping.  

  • The Bearded Box - The box ships quarterly.  At the time of your subscription purchase, the current quarter box will ship in 5 - 7 business day.  Shipping price and delivery varies based upon box weight and delivery address.     
  • The Bearded Merchandise - Standard shipping for merchandise orders in the United States usually take 10 to 14 business days.  If you have not received your order within 14 business days, please contact customer service at info@beardedmangroup.com 
  • Standard shipping for orders in the United States are shipped via USPS or UPS. 

Refunds (Subscription Box).  The Bearded Man Group does not issue refunds once subscription boxes have been shipped.

Refunds (Apparel).  The Bearded Man Group will issue refunds if apparel is defected upon receipt.

Cancel Subscription.  Although we hate to see you go, however we understand.  Please allow 30 days for all subscription cancellations.